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Linux Support Engineer

Linux Support Engineer – Sheffield – c£35,000

My client, a leading IT business based in Sheffield are looking for a technical Support Engineer / Technician to join their team. As Support Engineer you help businesses remotely assess, correct and prevent a range of complex technical problems.

The ideal candidate will be someone who thrives in a technically demanding environment and enjoys working as part of team, sharing solutions and identifying process improvements.  

This is a great opportunity to join on of Sheffield’s leading IT businesses with excellent progression opportunities.

Responsibilities 

  • Resolving customer issues of varying complexity
  • Conversing with clients on the phone and online
  • Documenting issues and defects and improving current support processes by creating new articles, bulletins and advisories.
  • Maintaining SLA’s
  • Resolving time critical issues
  • Providing flexible support including weekends and out of hours

To be considered for this position you will need the following; 

  • Significant experience in a similar role within a Linux environment
  • Experience working in an organisation with file or object storage, IP networking or Linux compute environments
  • Experience with data copy, data movement, replication or disaster recovery solutions
  • Systems administration skills for Unix/Linux servers including OS installation
  • An understanding of networking
  • Experience of writing customer facing documents including solutions designs and test plans
  • Able to explain technical issues to non-technical customers
  • Bachelors degree in computer science or related degree

This is a great opportunity to join a thriving business with great prospects for progression. If this sounds like something that would be of interest, we’d love to hear from you!

 

Apply Now

For full details, email Mark Reed: mark@affecto.co.uk or call 0114 401 0521.

For more information, call us on:

0114 401 0521

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